Returns & Exchanges

At Prevalent Projects, we want you to be completely satisfied with your purchase for your home. If an item doesn't meet your expectations, we accept returns on eligible items within 14 days of delivery for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team with your order number and the specific items you wish to return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Ensure items are in their original, unused condition and packed securely in the original manufacturer's packaging to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our California studio.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method, excluding any applicable restocking or shipping fees.